FAQS
HOW LONG DOES IT TAKE TO CHANGE A BATTERY AND DO I NEED TO MAKE AN APPOINTMENT??
Generally speaking, changing the battery can be done within a few minutes while you shop and does not require an appointment.
WHICH PAYMENT METHODS DO YOU ACCEPT?
We are currently accepting cash during the COVID situation and we accept Visa, Mastercard, American Express and Discover. We are NOT set up for Apple Pay or Google Wallet.
DO YOU GUARANTEE WATER RESISTANCY?
Although we are careful closing watches back up and do change out damaged gaskets, we cannot test for water resistancy on site. If you have a watch meant for water activities and would like it water sealed, we can send to our watch maker and have it water tested.
IF YOU SEND OUT MY WATCH, HOW LONG DOES THAT TAKE?
For more complicated watch repair, we contract a watch maker in the Boston jewelry district. These watches are hand delivered and do take a little more time to repair. Most repairs are complete within 4 weeks but depending on the repair and parts needed, it could take a little more time